Divi Resorts is seeking an experienced, customer service-focused individual to join our dynamic organization as a Reservations Agent in our Chapel Hill office. The Reservation Agent will be responsible for providing exceptional customer service to our clients in a high call volume call center while also providing customers with essential information about our resorts and assisting them in making reservations. The Reservations Agent will handle incoming customer calls in a courteous and professional manner, utilizing computer/reservations systems to book reservations as well as answer any inquiries regarding rates, special offerings and changing existing reservations. They will also be required to maintain all documentation and tracking customer information in our system in accordance with process as necessary. The position requires an individual with prior experience and skills in customer service, experience in reservations preferred; strong admin and computer skills; and proficiency in other languages preferred, Portuguese language skills most preferred. Candidates interested in this position should forward resume along with salary history/requirements to email@example.com. EOE/Drug Free Workplace. Pre-employment drug testing required.
Divi Resorts, based in Chapel Hill, NC is looking for an experienced Marketing professional to join our organization in Chapel Hill as Marketing Director. This is a key role within the organization that will be responsible for developing and executing the marketing strategy for our Caribbean resorts and services to drive the success of the business. Responsibilities will include developing brand objectives and strategies for the business including websites, SEO, direct mail and social media initiatives and utilizing marketing data to steer strategy. Candidates for this position must possess 7 to 10 years of progressive marketing experience including strong eMarketing experience and working in or with the Caribbean hotel/resort market. Strong marketing and people management experience is required. Experience working within an in-house agency and/or the timeshare industry is a plus. Interested candidates should forward resumes with salary history to firstname.lastname@example.org. EOE/Drug Free Workplace. Pre-employment drug testing required.
GRAPHIC DESIGN AND MARKETING SPECIALIST
Divi Resorts, based in Chapel Hill, NC is looking for a highly creative and skilled Graphic Design and Marketing Specialist who will be responsible for developing compelling marketing materials that adhere to the company's brand standards. Daily activities will include creative design, layout and production of print and online materials, contribution of creative elements on all marketing campaigns including the corporate web site. The candidate for this role will develop and execute solid designs that speak to the creative and art direction needed for marketing campaigns as well as an online portfolio displaying strong writing and graphics skills. He/She will also ensure that web assets and pages are reviewed and updated as appropriate as well as support the development of new web sites including content and design elements, advertisement landing pages, infographics and marketing emails. This position requires a candidate with 2 – 3 years directly related experience, including web-based media and strong graphic design experience, strong, knowledge of print and online production principles, email marketing best practices and SEO best practices and advanced writing capability and strong copywriting skills along with a keen sense for color and composition. Also critical will be a demonstrated knowledge/use of HTML, CSS, Adobe Creative Suite including InDesign & Photoshop, asp.net, PHP and jQuery. Interested candidates should forward resumes with salary history to email@example.com. EOE/Drug Free Workplace. Pre-employment drug testing required.
FINANCIAL CONTROLLER - Divi Little Bay Beach Resort
Divi Resorts Little Bay Beach Resort in St. Maarten is seeking a full time Financial Controller for our full service, mixed-use, St. Maarten resort. The Financial Controller will manage cost controls, financial reporting cycle, accounts payable and receivable, cash flow, audits, payroll, budget, internal controls and preparation of financial and tax statements. The Controller will also plan, organize, and manage staff and lead the accounting department. This position requires a candidate with five years directly related experience in a similar resort setting. Strong experience with MS Office skills, a related degree, PayPro and Mass200 experience preferred as well. Interested candidates should send a CV with work references and salary history/requirement to firstname.lastname@example.org.
REGIONAL DIRECTOR OF RESORTS OPERATIONS - Divi Resorts, Chapel Hill, NC
Divi Resorts is looking for a goal-oriented, multi-property Caribbean hotelier to direct our full service, mixed-use reports. Will recruit, develop, and inspire a talented staff towards superior service levels for the resorts' guests will achieving established profitability goals. Will develop and implement effective quality control, financial, sales, cost-containment and marketing strategies. Requires degree and 10 years hospitality experience, including accounting, front desk, housekeeping, food, beverage, sales, engineering, watersports, information technology, and security expertise. Knowledge of local, regional and international resort industry trends required. Prefer Caribbean and multi-property management experience. Position requires extensive international travel. Interested candidates should submit resume and salary history to email@example.com or fax to 919-419-2067. EOE/Drug Free Workplace. Pre-employment drug testing required.
FOOD & BEVERAGE PURCHASING DIRECTOR - Divi Resorts, Chapel Hill, NC
Caribbean resort group seeks Evanston (Chicago, North, IL) based senior purchasing strategist for Divi Resorts Group properties. Senior director will procure group's foods, beverages and supplies through development and implementation of strategic plans and supplier relations, while negotiating, planning, inventorying and monitoring inventory quality and quantity. Requires 5 years directly related operational experience in hospitality foodservice purchasing operations, including international volume food and beverage purchasing experience. BS Hospitality and/or Culinary Degree plus advanced degree in either accounting or finance strongly desired. Requires US work permit for employment in USA. Please forward resume and work references via www.timesharestaff.com. EOE/Drug Free Workplace. Pre-employment drug testing required.